After the closing date, any remaining funds will be held with our partner, RAPYD HOLDINGS PTE. LTD. at their trust account. If you want to withdraw funds after this date, you must contact the Rapyd Customer Support team at support@rapyd.net.

To initiate the account closure process, you may send your request to cs@inft.co. For security reasons, account closure must be requested by the Account owner.

Our dedicated support team will get in touch with you within 3 working days to verify your request and assist you through the account closure process.

Please transfer out any remaining balance(s) from your account(s) before submitting the closure request.

This will help facilitate a smooth closure process.

Please be aware that once your account is closed, you will no longer have access to any information or funds associated with the services previously provided.

This includes funds sent to Virtual Account number(s) in the future. The closure will terminate access and cease all services to the INFT Platform for all users to your account (Team).

Make sure to extract and retain any necessary records before initiating the account closure.

For Supply chain financing requests, you can simply fill in your contact details at the bottom of this page. Our team will promptly reach out to you within two business days.

Yes, supply chain financing can be suitable for businesses of all sizes, including small, medium, and large enterprises.

For small businesses, supply chain financing can help address working capital challenges by providing early payment options. This can improve cash flow, allowing small businesses to meet their financial obligations, invest in growth opportunities, and strengthen their relationships with suppliers.

Medium-sized businesses can also benefit from supply chain financing to optimize their working capital and manage cash flow more effectively. It provides an opportunity to extend payment terms to suppliers while maintaining financial stability. This flexibility allows medium-sized businesses to balance their cash flow needs with their supplier relationships, leading to improved efficiency and operational resilience.

Large enterprises with complex supply chains can leverage supply chain financing to enhance collaboration and streamline financial processes. It helps ensure the financial health of suppliers, reducing the risk of disruptions caused by their financial difficulties. Large businesses can negotiate favorable financing terms based on their stronger credit profiles, which can benefit both the buyers and suppliers within the supply chain.

Overall, supply chain financing offers benefits to businesses of all sizes. It can address cash flow challenges, improve working capital management, strengthen supplier relationships, and enhance the overall efficiency and resilience of the supply chain.

1. Focus on the supply chain: Supply chain financing is specifically designed to address the financial needs of businesses within a supply chain. It takes into account the buyer-supplier relationship and provides financing solutions that benefit both parties. Traditional financing options, on the other hand, are typically more general and may not consider the specific dynamics and requirements of the supply chain.

2. Collaborative approach: Supply chain financing involves collaboration between the buyer, suppliers, and a financial institution. It aims to optimize the working capital and cash flow of all participants in the supply chain. Traditional financing options are often more focused on the borrower's individual financial needs and may not foster the same level of collaboration and mutual benefit.

3. Payment terms and discounting: Supply chain financing often involves extending payment terms for the buyer while offering early payment options to suppliers. Suppliers can choose to receive payment sooner, at a discounted rate, based on their cash flow needs. Traditional financing options typically follow fixed payment terms and may not offer the same flexibility or early payment options.

4. Risk mitigation: Supply chain financing can help mitigate financial risks in the supply chain. By providing early payment options to suppliers, it reduces the risk of disruptions caused by their financial difficulties. Traditional financing options may not directly address the specific risks and challenges faced within the supply chain.

5. Operational efficiency: Supply chain financing aims to improve the overall efficiency and performance of the supply chain. By optimizing working capital, it enhances cash flow management, strengthens relationships, and reduces the administrative burden associated with payment processing. Traditional financing options may not have the same direct impact on supply chain operations.

Supply chain financing offers several benefits. Firstly, it improves cash flow for both buyers and suppliers. Suppliers can receive payment earlier, allowing them to fulfill orders, manage inventory, and cover their operating expenses more effectively. Buyers can optimize their working capital by extending payment terms while ensuring their suppliers' financial stability. Additionally, supply chain financing enhances the overall efficiency of the supply chain, strengthens relationships between buyers and suppliers, and reduces the risk of disruptions due to financial issues. It can also lead to improved negotiation power, as suppliers gain access to better financing rates based on the buyer's creditworthiness.

Supply chain financing, also known as supplier finance or reverse factoring, is a financial solution that helps improve the cash flow of businesses involved in a supply chain. It allows companies to optimize their working capital by providing early payment to their suppliers. The process typically involves a financial institution, such as a bank, that provides funding to the suppliers based on the creditworthiness of the buyer. The suppliers can then receive payment sooner and at a discounted rate, while the buyer can extend their payment terms. This arrangement benefits all parties involved by reducing cash flow gaps and improving overall efficiency in the supply chain.

If a transfer you initiated was rejected by the beneficiary, the funds should typically be returned to your USD account within two weeks from the transfer date. However, the actual timeline can vary due to factors like the involvement of intermediary banks and the policies of the beneficiary's bank.

To get the latest update on the transfer return, you can follow these steps:Reach out to customer support:

Please reach out to our support team to initiate an investigation into the rejected transfer to understand the cause of the rejection and the current status of the funds.

Follow up with the beneficiary: Communicate with the intended beneficiary and ask them to check with their bank regarding the status of the rejected transfer and the return of funds.

Request a TRACE on the SWIFT network: Ask your beneficiary to request their bank to initiate a TRACE on the SWIFT network. A TRACE is a tracking service that can help determine the exact location of the funds and provide more visibility into the status of the transfer.

At this point of time, cash deposit and cash withdrawal is unavailable. You may top up your business account via bank transfer using FAST/Swift or using your credit card.

Android:
1. Open the Settings and go to "Apps".
2. Select "INFT app" and tap "Storage".
3. Tap "Clear cache". If the toggle next to it is green, tap to clear the app's cache.
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iPhone:
1. Open the Settings and go to "Apps".
2. Tap "General" and go to "iPhone Storage".
3. Select "INFT app" and tap "Offload App."

Based on various company structures and product offerings, approval processes may differ. However, INFT has streamlined the process to make it easier for you. Typically, your INFT Business account can be approved in as little as 2 working days, provided that all the required documents are provided. Additionally, for the Business Cashline product, approval can be granted as fast as 3 business hours.

While our Inft. platform primarily offers business accounts for companies in Singapore, you can still send money as an individual from our INREMIT platform.IN REMIT PTE. LTD. (UEN No: 201940572M) is a company incorporated under the laws of Singapore and regulated by the Monetary Authority of Singapore (MAS) as a Standard Payment Institution under License No. PS20200483.To send money, you can register an account via this link.

Yes, your funds are safeguarded in a trust account with a one-tier Bank, in accordance with PSA, MSA guidelines and kept separate from our own operational funds.

In case you have lost access to your account, or feel there is some kind of compromise to your information, please report to us at cs@inft.co immediately and we will lock your account instantly.

We comply with the data protection act of Singapore. We entrust the highest security encryption and access protocols like 2FA to ensure the safety of your data.

We store all spend management reports without a time limitation or expiry.

Click on the export button to export your business expense report.

We have a default expense category, but if you wish to add your own expense categories, you can go to "custom tags" and then add them there.

Once your request has been approved and the funds are ready to be disbursed, you will receive an official notification from the INFT. team via email.

Once your application has been processed and your Business Cashline is approved, your funds will be disbursed within 3-5 working days.

Each account can only draw down up to 4 Term loans. Should you need to make any subsequent withdrawals, you would need to fully settle one of the 4 term loans. Do contact our CS if you need any further assistance.

A one time late fee of $150 will be levied, as well as an increase in the applicable interest rate to 35% per annum, if you are unable to make minimum payment, until 6 consecutive minimum payments are made.

Yes, you can and there are no early repayment charges.

We accept repayment via direct bank transfer or direct bank deposit. You can also make the repayment via PayNow. Please note, we do not accept cheques.

To view your repayment statement, click on credit then click on statements.

Withdrawal history shows you all your current and previous withdrawals that you’ve made.

Repayment statement or "Statement" is the monthly bill that shows you what you need to repay in detail for each ongoing withdrawal.

Repayment history shows you all your repayments with the status of application.

Total approved credit is the cashline limit (powered by Cash-IN-Asia) assigned to your company to withdraw and use.

Available credit balance is the balance that is available to you for drawdown (withdrawal).

Fixed

To make a fixed cashline withdrawal request, you would need to :

1. Click on make withdrawal
2. Choose the fixed payment option.
3. Choose 6 months or 12 months tenor
4. Confirm your withdrawal details

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Flexible

To make a flexible cashline withdrawal request, you would need to :

1. Choose the flexible payment option.
2. Confirm your withdrawal details

Business cashline module - click on either fixed / flexible withdrawal as per your requirement.

In the Business Cashline module, you can see the application status - ‘pending’ / ‘rejected’ or ‘approved’

If your application is approved, the screen shows the amount (credit line) available for drawdown to you.

You will also receive an email notifying you of the approval status.

Our analytics based 100% digital credit assessment engine can make a decision and get back to you in terms of approval of loan in as little as 3 business hours.

No, you do not need collateral to avail cashline for working capital loan purposes.

You can apply for a Business Cashline

Fixed payment gives you the option to make repayments between 6-12 months with an interest rate of 1.7%-2%.

Flexible payment lets you make repayments monthly with a minimum of 10% or S$200 (whichever is higher) with a daily interest charge of 0.072%.

You can choose from our fixed payment or flexible payment cashline facilities.

1. Click on Teams in homepage
2. Select add member
3. Fill in their details
4. Click submit for director’s approval

1. Click on Teams in homepage
2. Select all members
3. Select pending approval
4. Review their details
5. Sign and click continue
6. Your team member will be notified

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1. Click on Teams in homepage
2. Select add member
3. Fill in their details
4. Click submit
5. Sign and click continue
6. Your team member will be notified

1. Select teams tab in the homepage
2. Select a team member
3. Review request details
4. Click approve or decline request

1. Select teams tab in the homepage
2. Select a team member
3. Review request details
4. Click approve or decline request

1. Select the Money Transfer tab in the homepage
2. Fill up details required
3. Key in the 6-digit code / OTP sent via your registered mobile number

1. Go to Money Transfers
2. Select “Payment request”
3. Fill in the transfer details and attach supporting documents
4. Choose a director to submit for approval
5. Click continue
6. Review the transfer details before submitting your request
7. You will be prompted for an OTP verification before the request is sent

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Local Money Transfer

1. Select a beneficiary
2. Fill up the details required
3. Review your transfer details
4. Click submit request
5. Key in the 6-digit code / OTP sent via your registered mobile number

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International Money transfer

1. Select a beneficiary
2. Select the beneficiary currency you would want to transfer money to
3. Fill up the details required
4. Review your transfer details
5. Click submit request
6. Key in the 6-digit code / OTP sent via your registered mobile number

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In case you forget your PIN, you will need to contact cs@inft.co

You are only charged when you make an FX transaction (i.e., spending in any other currency than SGD) – 0.6% spend on FX (up to 6X cheaper than banks)

By signing up for INFT., you get a virtual card absolutely free! You can use it for online purchases or even integrate it with Google Pay to Tap & Pay.

You cannot add multiple virtual cards for yourself. You can issue unlimited cards for your employees, i.e., you can issue one virtual card for each employee in your company.

You need to go to Google Pay and click on Add Card. Enter the details of your card. Please note, it’s a one-time integration which you can utilise at any time to Tap & Pay for purchases at a POS

• If your phone is NFC enabled
• ​If you face any issues, please contact us at cs@inft.co

You can still pay via Google Pay - Tap & Pay with your NFC enabled phone.

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• An employee has to send a top-up request to the appointed director of the company
• Click on the “Top Up Request” button in the INFT. Visa Business Card module
• Select an employee’s name from the “Pending” tab
• Review the request details and click “Approve” or “Decline”
• Once declined, the employee will have to send a new request for approval

• Click on Top Up in the INFT. Visa Business Card module
• Enter the amount to be added, add a message (optional) and click “Confirm”
• If you do not have sufficient balance in your account, you will be prompted with a “Transaction Failed” popup.
• If you have sufficient funds available, you will be prompted to verify your OTP
• Once your OTP is verified, your funds will be added to your INFT. Visa Business Card soon after.

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Click here to view more Visa offers

Since the INFT card is powered by NIUM, when you add your card to any e-commerce or online sites, it will show as NIUM PTE LTD.

When you are onboarding for the INFT. Digital Business Account, once your registration is approved, you automatically get a virtual Visa Business Card. You don’t have to apply separately.

The INFT. Visa Business Card offers businesses: Easy top up, lowest foreign exchange fees (up to 6x cheaper than banks), easy payments which can be integrated with Google Pay and cost savings for your business with offers from Google, Shopify, Microsoft Office, and more.

The virtual INFT. Visa Business Card enables you to make transactions globally, top up and pay with ease, and access special Visa offers for your business as you spend.

Incoming funds to your SGD account is currently free. There is a nominal charge of 0.30% for incoming funds into your other currencies accounts.

If it is SGD to SGD from a local bank with FAST transfer, Funds will be settled within 2 business hours. SWIFT and non-FAST transfers generally take 3-5 business days to be settled. If you are receiving money from any bank abroad, in a different currency than SGD, it will take a few days depending on the banking rules of the sending country.

Please note that:

1. We strongly recommend that you do not transfer funds using GIRO as it might take a longer time than usual and in case you do, you are required to send the proof of GIRO payment to cs@inft.co

2. Some banks do not process payments during holidays and weekends

3. Incorrect bank account details might hamper the money transfer4. Payment regulation checks on your transfer might cause some delay

This feature is currently not available on our platform. We know how important it is for any business to utilise QR codes in customer transactions, and we are working very hard to make it happen ASAP. Please bear with us and watch this space for further updates.

For any customer transactions, you will receive the money in your INFT. Digital Business Account.

1. Click on “Beneficiary” on the "Transfer" module, select an added beneficiary

2. You will be shown the beneficiary details, along with an “Edit Details” button

3. Clicking on this icon will allow you to edit certain fields. Once edited, you can save the changes made and they will be reflected immediately.

- Note that certain fields cannot be edited, in which case you will have to create a new beneficiary

1. Click on “Beneficiary” on the "Transfer" module and select an added beneficiary

2. You will be shown the beneficiary details, along with a trash bin icon

3. Clicking on this icon will permanently remove the beneficiary from your list

There are 2 ways you can add a new beneficiary to your account:

1. Under the "Transfer" module Select " All Beneficiary"

2. Select "Add Beneficiary"

3. Fill in the beneficiary account details and you are done!

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or You can also add new beneficiary before making a new transfer

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1. At "Transfer" module for the recipient you can select existing beneficiary or add new beneficiary

2. By click 'Add a new beneficiary' the page will redirect you to fill in new beneficary account details.

At this stage, Our local transfer for SGD to SGD transactions is absolutely free!

On the “Transfer" module. You will be prompted to select a beneficiary. If you do not have a beneficiary, you can add a new one by clicking on the “Add Beneficiary” button.

Steps to transfer as a preparer:

1. select the source virtual account and beneficiary

2. select the payment channel that you want to use

3. select the approver of your request

4. provide accurate payment details, to avoid delays in release of funds

5. submit the transfer request by clicking on the "Send Request" buttonThe approver will receive an email notification about your transfer request. Once the approver does something to your request, you will also be notified through an email.

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Steps to transfer as a Account owner/Director:

‍1. select the source virtual account

2. select the beneficiary

3. select the payment channel that you want to use

4. fill up the remaining fields

5. submit the transfer request by clicking on the "Send Request" button

You may receive international transfer to your Global Account in the following 8 currencies: USD, SGD, EUR, GBP, AUD, HKD, JPY, CAD.

However, Please note that each currency account is subject to approval based on our payment partners' Terms & Conditions.

You may download your past transactions and Account statements by following the below steps:

1. Log into your Business Account through our website/ mobile app

2. From the dashboard module, select "Transactions"

3. You can choose to download your transactions or statements by clicking the "Download transactions" or "Download statement" button on the right hand corner on this page

The time it takes to process incoming local transfers depends on the payment method.

We currently support SGD to SGD local bank transfer via FAST. Funds transferred via FAST will be settled within 2 business hours. SWIFT and non-FAST transfers generally take 3-5 business days to be settled.

Note:

1. We strongly recommend that you do not transfer funds using GIRO as it might take a longer time than usual and in case you do, you are required to send the proof of GIRO payment to cs@inft.co

2. Some banks do not process payments during holidays and weekends

3. Incorrect bank account details might hamper the money transfer

4. Payment regulation checks on your transfer might cause some delay

You can top up for bank account via the below 2 methods.
‍
‍Via bank transfer (FAST/SWIFT)
You can transfer money from your external bank account to INFT. via the steps below. Every banking app has a different money transfer process, but the general steps are:
1. Log into your external bank’s site/app
2. Select the transfer feature
3. Enter your INFT. Digital Business Account details.
4. If the bank asks for account type, select ‘checking’
5. From there, the bank may require you to make deposits to your INFT. Digital Business Account. The money should be reflected in your account within 2 business hours using FAST

‍Via non-bank 3rd party services
You can also top up your business account using non-bank 3rd party services that support bank account transfers.
1. Provide your INFT. Digital Business Account details to the 3rd party service.
2. Specifythe amount to transfer.
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Note:

INFT. Digital Business Account does not support topups via PayNow, cash deposit nor accept cheques.

Easily access the account details of your Business Account by logging in through the our website or mobile app.

For web application/desktop-
For SGD Account:
1. Log into your Business Account
2. From the dashboard module, you will be able to view your SGD account details by clicking on the "Account Information" button.
3. You can copy the details and send the details directly to your client

For all other Accounts:
1. Log into your Business Account
2. From the "Accounts" module, you will be able to view all your account details by clicking on the "Account Information" button.
3. Hit on the "Copy details" button and you can send the details directly to your client

For Mobile App:
1. Log into your Business Account
2. Select the currency account at the top of the dashboard page.
3. Hit on the "Copy details" button and you can send the details directly to your client.

Android:
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1. Open the Settings and go to "Apps".
2. Select "INFT app" and tap "Storage".
3. Tap "Clear cache". If the toggle next to it is green, tap to clear the app's cache.  

iPhone:
‍
1. Open the Settings and go to "Apps".
2. Tap "General" and go to "iPhone Storage".
3. Select "INFT app" and tap "Offload App."

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You would need the following documents:

1. Personal identification
2. Business registration details
3. Latest 2 years' Notice of Assessment
4. Bank statements (latest 3 months)
5. Any other documents as requested by the INFT. Team

You would need the following documents:
‍
1. Personal identification
2. Business registration details
3. Proof of address
4. Any other documents as requested by the INFT. Team

Any business incorporated in Singapore can open an account with us. Businesses incorporated outside of Singapore, will be subjected to a small account opening fee and INFT compliance approval based on the jurisdiction, industry, risk profile and other factors.

To create an account, please click on the following link.
The registration process will only take a few minutes.
‍
Please follow these steps:
1. Verify your email address and phone number.
2. Fill in the requested details. You can also choose to use Singpass for a faster onboarding experience.
3. Upload any necessary documents as instructed. Please refer to "What do I need to register for INFT. Digital Business Account?" And "What do I need to register for INFT. Business Cashline?" below for the required documents.
4. Once you have successfully registered, our team will be in touch with you shortly.

There are a number of reasons why your registration on the INFT. platform would’ve been unsuccessful. We require a list of documents, verification of your identification, and proof that you are affiliated with the company for which you are applying. Should you fail to provide any of these, we will not be able to approve your registration.

INFT offers a variety of products, and the approval process takes into consideration various requirements, not solely based on credit history. Once you have completed the registration, our dedicated INFT team will get in touch with you directly.

At INFT., we are on a mission to empower registered businesses in any field, to reach their financial goals. Whether you’re a micro, small or medium enterprise, we understand the struggles of entrepreneurship and we’re committed to bridge the gap between your business needs and access to the right solutions to help boost your growth.

Yes, INFT. is designed to cater to businesses across all sectors. Whether you are a startup, SME, or established enterprise, INFT. offers financial solutions that can help optimize your business operations.

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INFT. is a one-stop business solutions platform based in Singapore. It is designed to empower entrepreneurs in Asia by providing a comprehensive range of services to meet their financial needs.

INFT. offers a variety of services to support businesses. These include:

1. Digital Business Account: Enjoy the convenience of managing your business finances in one place with our user-friendly digital account.

2. Virtual Visa Business Card: Experience easy and secure transactions with our virtual Visa Business Card, eliminating the need for physical cards.

3. Business Financing: Get the financial flexibility your business needs with our hassle-free funding solutions, enabling you to meet your business needs efficiently.

4. Supply Chain FInancing : Supply Chain Financing: Streamline your supply chain operations and enhance cash flow with our tailored supply chain financing solutions. Learn more about our supply chain financing options here.

5. Local Money Transfer via FAST: Transfer funds quickly and securely within Singapore through our Local Money Transfer feature powered by FAST.

6. International Money Transfer: Save time and money with our International Money Transfer service, which offers rates up to 8 times cheaper than traditional banks.

7. Spend Management: Gain valuable insights into your business expenses with our intuitive Spend Management feature, allowing you to make informed financial decisions.

8. Collect Payments: Seamlessly collect payments from your customers through our effortless Collect Payments feature, simplifying the payment process for both you and your customers.